Product - Merchant Command Center

Know every merchant's operating state.

A command center for merchant profile, onboarding, KYB, PSP setup, support, webhooks, API keys, and go-live coordination.

Problem

Merchant operations sprawl

  • Onboarding details live in too many tools
  • Risk, support, and provider setup lose context
  • Go-live coordination becomes hard to explain
FlowAcq approach

One merchant workspace

  • Unify merchant profile, setup, KYB, support, and operational evidence
  • Give teams a shared view of what needs attention
  • Keep the merchant lifecycle easy to inspect

Teams that use it

Onboarding, risk, implementation, support, finance, and leadership teams use the command center to understand merchant state.

Example workflows

Review merchant profile, track onboarding tasks, inspect webhook setup, open support context, and prepare go-live conversations.

Why it matters

Payment operators need to know where each merchant stands without chasing five systems.

See how this fits into the broader platform. View platform request demo