Privacy Policy

This policy explains how FlowAcq collects, uses, and protects personal data when you use our website and Services. It covers business contacts and the operational data we process to run payment orchestration.

What we collect

• Account and contact details you provide (name, work email, company, website).
• Onboarding / KYB information required to enable live processing.
• Operational records — transactions, webhook deliveries, and audit events.
• Technical data such as logs and device/browser information for security.

How we use it

• To provide, secure, and improve the Services.
• To screen transactions for fraud and meet legal and provider obligations.
• To communicate with you about your account and support requests.

Sharing

We share data with the payment providers and infrastructure subprocessors needed to deliver the Services, and where required by law. We don't sell personal data.

Retention

We keep data for as long as needed to provide the Services and to meet legal, accounting, and regulatory requirements, then delete or anonymize it.

Your rights

Depending on your location, you may have rights to access, correct, or delete your personal data, or to object to certain processing. Contact us to exercise them.

Contact

For privacy questions or requests, reach our team.

This is a working draft provided for completeness. It will be replaced with finalized, counsel-reviewed terms before launch — please don't rely on it yet.